Testimonial and Review Request Templates
Ask happy customers for a Google review or testimonial without feeling awkward. Get a short WhatsApp message, an email and an SMS, plus a gentle reminder and a thank-you note. Copy a testimonial request template for WhatsApp, email or SMS and send it to happy customers.
How to ask for reviews
- Create your Google review link with the review link generator.
- Fill in the customer’s name and what they bought.
- Send the WhatsApp message soon after a good experience.
- Send one gentle reminder after a few days, and thank everyone who replies.
When to ask
| Business | Best moment |
|---|---|
| Course or coaching | After a milestone, like a completed project |
| Service | Right after delivering the result |
| Shop or restaurant | Same day, while it is fresh |
| Agency | After a good monthly report |
Rules to follow
Google does not allow offering incentives for reviews or selectively asking only customers you expect to be happy. Ask everyone the same way, accept honest feedback, and reply to all reviews. For testimonials on your website, use real words from real customers, with their permission.
Related tools
Create your link with the Google review link generator, reply to reviews with the review reply generator, and send via the WhatsApp link generator.
More free tools and guides
Practise tools like this on real projects in our digital marketing course in Faridabad, with weekday, weekend and online batches.
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Frequently Asked Questions
Are these review request templates free?
Yes. They are free with no sign-up and work in your browser.
Can I offer a discount for a Google review?
No. Google's policies do not allow incentives for reviews.
How many times should I ask?
Once, plus one gentle reminder. More than that can annoy customers.
Can I use a customer's review on my website?
Ask for permission first, and use their words accurately.